A Retreat Center, that engages more than 20,000 people each year including individuals, families, and Jewish, faith based, and secular organizations, is seeking a Program Coordinator.
The Program Coordinator’s top priority is logistics. They will be responsible for coordination, promotion, and evaluation of all ongoing programming.The Program Coordinator manages the program calendar through reservation software, while interfacing with other staff from the program, farm, and retreat departments. Respond to program inquiries in a timely and consistent manner with outstanding customer service.
- Manage the coordination of all programs
- Coordinate ropes course activities such as staff training and course inspections
- Support logistical needs of educators, purchase supplies
- Work with Registrar to manage registrations systems including billing, booking, waivers, and confirmations (Blackbaud, Reserve, Concur).
- Creates and submits invoices for substitute staff.
- Work with Education Director to manage program calendar.
- Communicate with group leaders, parents, and participants
- Arrange, bill and manage program details; handoff to Education Director for program content and execution.
- Provide administrative support for Program Committee including managing calendar and notetaking.
- Train on-call educators for retreat engagement and other programs as needed.
- Communicate with other departments about program logistical needs (Reserve)
Outreach and Marketing
- Work with Education Director to implement marketing vision
- Attend marketing meetings to orient group to program logistics
- Manage program section of website (WordPress)
- Work with Marketing Coordinator to manage program section of regular leaflet newsletter (Blackbaud)
Coordinate with Ambasadors to promote Pearlstone Programs to their peer networks.
- Execute evaluation of all programs, maximizing response rate and working with Education Director to ensure feedback is heard and appropriate adjustments are made.
- Lead implementation of Evaluation Plan and annual aggregation of data and analysis
- The Program Coordinator may be asked to facilitate as an educator as needed.
- Give program updates at weekly program meetings.
- Bachelor’s degree in education, administration, Jewish Studies
- Non-profit experience preferred, but not required
- Intermediate level of proficiency in Microsoft Office programs, including Excel and Outlook
- Excited to learn new technologies, systems and integrate those systems seamlessly into the work to be more efficient and effective
- Excellent written and oral communication skills
- Comfortable in front of groups, making announcements
- Detail-oriented and able to multi-task
- Flexibility to accept new responsibilities and direction as necessary
- Self-motivated, with good oral and written communication skills
- Ability to undertake multiple deadline-driven tasks
- Ability to work well both independently and in a team environment
- Ability to be receptive to and accepting of guidance from others
- Ability to work with diverse populations
- Ability to deal with difficult people and problems
- The successful candidate will have experience in: • Formal and informal Jewish education • Outdoor experiential Jewish environmental education • Garden education and/or Jewish agricultural education
- Pay: $40-45K annually
- Health Benefits: Yes
- Schedule: Full time, hours vary