A large comprehensive human services agency is seeking an experienced and passionate Outreach Coordinator to expand awareness of our services and strengthen relationships across Maryland’s disability services network. We are looking for a candidate who understands the landscape of disability support in Maryland, works closely with the Developmental Disabilities Administration (DDA), and has strong partnerships with community-based providers serving individuals with intellectual and developmental disabilities. Familiarity with Maryland’s various waiver programs is a significant plus.

Key Responsibilities

• Develop and implement strategic outreach plans tailored to Maryland’s disability service community, including DDA, Coordinators of Community Services (CCS), provider agencies, and advocacy groups.
• Build and nurture relationships with DDA regional offices, CCS agencies, families, schools, and healthcare professionals.
• Conduct presentations and provide education to families, professionals, and community partners about company’s services and the support available through state programs.
• Attend and represent company at DDA meetings, provider fairs, community events, and statewide disability advocacy functions.
• Collaborate with internal teams to align outreach strategies with organizational goals and service expansion initiatives.
• Identify and pursue opportunities to expand services in underserved communities.
• Track outreach metrics, analyze performance, and refine strategies based on data and stakeholder feedback.
• Maintain organized records of outreach efforts and referral pipelines using Microsoft Excel and CRM systems.

Qualifications

• Bachelor’s degree in social work, Human Services, Special Education, or a related field.
• 3–5 years of experience working within Maryland’s disability services system, preferably in outreach, care coordination, case management, or provider engagement.
• Direct experience working with or for the Developmental Disabilities Administration (DDA) or DDA-licensed providers.
• Strong understanding of Maryland’s waiver programs (e.g., Community Pathways Waiver, Family Supports Waiver, Community Supports Waiver) and the service options they offer.
• Excellent networking, relationship-building, and public speaking skills.
• Proficiency with Microsoft Office Suite and CRM platforms.
• Valid driver’s license, vehicle insurance, and reliable transportation.
• Availability for occasional evening and weekend outreach events.

Why Join us?

• Be a part of a mission-driven organization creating meaningful impact in the disability services community.
• Work in a collaborative, inclusive, and flexible environment.
• Hybrid work opportunities for optimal work-life balance.

Pay:  $50,000 -$65,000 + performance-based bonus incentives.    

Robust Benefits Package: Includes generous Vacation, Sick Leave, Parental Leave, Medical, Dental, Vision Insurance, Flexible Spending Plans. 401 (k) match, Short Term Disability, Long Term Disability, Life Insurance plans, JCC Gym Membership, Employee Assistance Program, Pet Insurance, Legal Shield, MD 529 College Investment Plans, Tuition Reimbursement. 

Schedule: Full-time; Hybrid.

Zip code: 21215

Job ID: #10158OC