Night Operations Support Associate

A sales and management company in the building maintenance industry, and a single-source solution for all commercial maintenance services, is seeking to hire a detail-oriented person as Full-time Night Operations Support Associate. Typical work week is Monday thru Friday, normally late afternoon thru midnight.  Reliable transportation and always current vehicle insurance are required.

Responsibilities:

  • Work with Account Manager in Central Maryland to oversee Building & Facility Services provided to our clients, and to interact with independent contractor teams to proactively monitor and report compliance with scope of work
  • In Night Ops support, you are the company’s eyes and ears after regular business hours, developing working relationships with field teams, acting as evening point person & communicating to the account manager regarding issues resolution, suggested strategies/services and building inspections
  • The selected candidate(s) will work closely with our Operations team to ensure happy clients
  • We will count on this person to grow in the role to feel competent to make solid judgement calls

Requirements:

  • Related experience and/or training
  • High school diploma or equivalent
  • MS Office working knowledge
  • Reliable transportation and personal vehicle / On-Time attendance
  • Ability to read and interpret documents such as safety rules, service agreements and scopes of work
  • Ability to write routine reports and correspondence
  • Successful background check and drug screen

Preferred Requirements:

  • Demonstrated ability to work effectively in a team environment, in partnership with the Account Manager & others
  • Very Good communication skills – Bilingual (Spanish) is a big plus
  • Energetic, hard-working, dependable, detail-oriented, supportive of company objectives
  • Self-Starter, responsive, honest
  • Have a Sense of URGENCY
  • Janitorial experience helpful, but not a requirement

Pay:  DOE; $16.00-18.00/hour

Benefits:  Benefit package included; Mileage reimbursement (42 cents per mile); Phone allowance ($30/month); Quarterly bonus plan & Tenure bonus plan

Schedule: Full-time; Typical work hours are Monday-Friday, 5 PM- 12 AM. Occasionally would need to start at 3 PM (given advance notice); May VERY rarely include a weekend shift

Zip Code: 21093

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