Remote Job Coach Manager

A Baltimore’s summer jobs program that employs youth, is seeking Job Coach Managers.

Typically, youth participating in YouthWorks hold positions within organizations throughout Baltimore. However, due to the COVID-19 pandemic and the need for social distancing, YouthWorks 2021 will include a learn-to-earn virtual curriculum model. To support Youth and assist them in maximizing the summer experience, Job Coaches will assist students in navigating the virtual curriculum. Job Coach Managers will supervise a cohort of 10 Job Coaches.

Job Description:

This is a supervisory role that supports a youth development program, serving youth ages 14 to 21 who will be completing a learn-to-earn virtual YouthWorks curriculum. As a Job Coach Manager, you will support and supervise a cohort of 10 Job Coaches who will each be supporting up to 15 youth during the summer. Job Coaches will be facilitating a virtual YouthWorks curriculum that creates a youth employment experience focused on developing youth in Financial Literacy, Job Readiness, Career Planning, Health & Wellness, Cultural Awareness & Empowerment, and more.

Essential Duties and Responsibilities:

  • Lead and support a team of YouthWorks Job Coaches
  • Monitor and assess the performance of Job Coaches and provide coaching on necessary adjustments
  • Facilitate daily check-ins with the cohort of Job Coaches to assist with planning and identifying challenges
  • Provide regular individual video conference sessions with each Job Coach
  • Facilitate training support for Job Coaches
  • Ensure data quality for attendance and task completion
  • Analyze feedback surveys from YouthWorkers and identify areas for improvement for Job Coaches and virtual experience
  • Provide suggestions to YouthWorks leadership about opportunities for improvement in the virtual experience and curriculum
  • Actively seek out ways to better engage youth virtually in a digital learning environment and support Job Coaches to refer students to any specialized resources, as needed
  • Build and maintain a rapport with Job Coaches
  • Support Career and College Readiness week by identifying and scheduling speakers
  • Fill in as a Job Coach in emergency situations
  • Other duties as assigned
  • Submit an End-of-Summer report

Additional Qualifications and Personal Characteristics:

  • Education: a minimum of a high school diploma or G.E.D.
  • At least 21 years old.
  • Prior supervisory experience
    • Ability to lead team meetings in a virtual environment
    • Ability to inspire and motivate a team
    • Skilled at training and leading a team
  • Interest and passion for working with and supporting youth:
    • Empathy and experience working with youth from historically oppressed areas
    • Familiarity and comfort with analyzing and adapting to support a student’s learning needs
    • Familiarity with coping strategies in crisis cases which allow individuals to overcome their problems or fears to create a more conducive development and learning opportunity
    • Experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to learning barriers
    • Familiarity with building career and/or job readiness skills with youth
  • Technology and online communication:
    • Comfort using Zoom, Google Hangouts, or WebEx and online learning platforms to facilitate learning and team building
    • Ability to manage and facilitate communications via group video conferencing, email or instant messaging app, and one-on-one mentoring relationship
  • Mature, self-starter with the desire and ability to initiate and execute
  • Effective at conveying information to others through speaking and written communication

Additional Requirements:

  • Access to a computer or laptop with a microphone and camera and high-speed internet capabilities
  • Ability to pass a mandatory criminal background check and drug screen
  • Ability to virtually report to work from 8:30 am – 4:30 pm, Monday – Friday
  • This is a remote position


Pay:  $20 per hour

Benefits: No

Schedule: Full time

Dates of Employment: June 14, 2021 – August 9, 2021

35 hours per week, 7 hours per day (taking out time for lunch), Monday – Friday,


Interested in this job? Become a Member to learn more.

Scroll to Top