Eligibility Program Supervisor

A staffing company has an opening for an  Eligibility Program Supervisor in Catonsville.


The Eligibility Program Supervisor will supervise a unit of human service workers and coordinate unit activity within the Maryland Children’s Health Program to ensure compliance with State mandates.


Essential Duties:

  • Oversight and supervision of the screening and clearinghouse units.
  • Assign work, arrange for staff coverage, review leave requests, review work, complete job purpose statements and performance reviews.
  • Receive and review appeal requests received.
  • Resolve case discrepancies, contact customer for resolution when possible.
  • Prepare and testify at agency appeal hearings.
  • Review monthly statistical reports for mandated compliance.
  • Compile statistical reports for personnel reviews.
  • Review and complete complex eligibility decisions and troubleshoot complex cases.
  • Train staff.
  • Serve as member of management team for daily supervisory coverage of units.
  • Attend and participate in State and local meetings regarding Medicaid eligibility, policies and procedures.


  • Bachelor’s degree in social or behavioral science or related filed is required.
  • Must have at least two years of human services supervisory experience along with three years of experience performing eligibility program assistance.
  • Must  have of knowledge of state and federal regulations related to Medical Assistance programs.
  • Good customer service, typing and math skills.
  • Must have valid driver’s license.
  • Must be able to pass a background check and drug test.


       Pay:  $26/hr.

    Schedule: 8am-5pm Monday through Friday with a 1 hour non paid lunch


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