Coordinator, PRP & Quality Assurance-HYBRID-FT

A comprehensive human services organization is seeking a Full-time PRP & Quality Assurance Coordinator to be a vital part in furthering its mission.  As an essential part of the everyday operations of the agency, PRP & Quality Assurance Coordinator will be responsible for managing a small team of PRP counselors and insuring departmental and federal compliance.  The role will focus on PRP counselors’ evaluation, mentoring, guidance and management and medical compliance.  The PRP & Quality Assurance Coordinator will be responsible for the smooth operations of the PRP team and ensuring proper procedures and documentation is provided under federal and state guidance. A candidate for this position will have a people-centered approach and experience working in a non-profit environment.

Primary Responsibilities:

  • Directs the day-to-day operation and administration of the program, in accordance with program goals and objective; oversees program coordination and logistics; prepares necessary reports; resolves problems and makes changes to accommodate changing priorities and needs
  • Coordinate day-to-day operational tasks of the PRP team to meet the needs of the department and agency.
  • Manage the performance of a small PRP counselor team to include evaluations, guidance, mentorship.
  • Coordinate with administrative departments to retain, staff and recruit new team members.
  • Analyze and examine existing policies and procedures in the PRP Department.  Make change suggestions and implement changes as needed
  • Track and report team outcomes in periodic management and leadership meetings.
  • Creates and implements processes to ensure that the company is performing at the standards outlined by COMAR and CARF.
  • Monitor timely submission of documentation.
  • Perform quality assurance of agency records.
  • Lead support efforts for accreditation and compliance for CARF, BHA, Medicaid, etc., as pertains to the appropriate mental health department.
  • Assist in accreditation and compliance efforts.
  • Actively work with mental health departments to ensure set guidelines are followed and compliance requirements are met.
  • Creates and implements processes to ensure that the company is performing at the standards outlined by COMAR and CARF.
  • Advising the Director regarding all development and implementation of rehabilitation services reflecting the present and anticipated needs of the organization.
  • Assures that services meet the needs of the individuals served by the program
  • The candidate will develop and maintain the direction of the agency based on its current goals, strategic plan, and policies and procedures.
  • Assist with program growth and stability
  • Development of a sense of team through training and ongoing supervision, support, and evaluation of PRP staff, including disciplinary actions when needed

Education and Skills:

  • Relevant Master’s or above degree in Mental Health or related field
  • 3-5 Years in a supervisory position of similar responsibilities related to medical compliance and service delivery.
  • Prior PRP or PRP leadership experience
  • Knowledge base to include extensive background in current state and federal compliance regulations


Pay:  DOE                                                                                           

Benefits: Benefit package included.

Schedule:  Full-time; Hybrid

Zip code: 21215

Job ID: #10158CPQA

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